Privacy Policy
Our company (hereinafter referred to as “we”) establishes the following Privacy Policy to appropriately protect our customers’ personal information and ensure that they can use our website (hereinafter referred to as “this site”) with peace of mind.
1. Definition of Personal Information
Personal information refers to information that can identify an individual (name, address, phone number, email address, access records, and other identifiers). Based on Article 4 of the EU General Data Protection Regulation (GDPR) and Japan’s Personal Information Protection Act, it includes personal data, identifiers, location information, and other information that can identify an individual.
2. Methods of Collecting Personal Information
We may obtain your information through the following methods:
- Filling out inquiry forms
- Contact via email or phone
- Service registration or purchase procedures
- Access analysis through cookies and other tracking technologies
3. Purpose of Use of Personal Information
We use the obtained personal information for the following purposes:
- To provide, operate, and fulfill contracts for services
- To respond to inquiries and provide support
- To analyze usage and improve services
- To comply with laws and protect rights
4. Provision of Personal Information to Third Parties
We will not provide personal information to third parties except in the following cases:
- When prior consent has been obtained from the individual
- When required by law
- When necessary to provide to business contractors (delivery services, payment processors, etc.) within the required scope
- When transfer outside the European Economic Area (EEA) is necessary, appropriate protective measures under GDPR Articles 45-49 will be implemented
5. Management of Personal Information
We will maintain personal information accurately and up-to-date, and implement appropriate technical and organizational security measures to prevent unauthorized access, loss, destruction, alteration, leakage, etc.
6. Use of Cookies and Tracking Technologies
We use cookies to improve our services and analyze usage. If you do not wish to accept cookies, you can refuse them through your browser settings. However, please note that some functions may not be available if you refuse them.
7. Rights of Data Subjects
You can exercise the following rights based on GDPR Articles 15-21 and related laws:
- Right of access to personal data
- Right to request correction, deletion, or restriction of processing
- Right to data portability
- Right to object to processing and withdraw consent
To exercise these rights, please contact our inquiry desk.
8. Retention Period of Personal Information
We will not retain personal information beyond the period necessary to achieve the purposes of use or beyond the period specified by law.
9. Access Analysis Tools
Our site may use access analysis tools such as Google Analytics. These services use cookies to collect traffic data. Please check each provider’s privacy policy for details.
10. International Transfer of Personal Information
When processing user data from EU/EEA member states and other regions outside their countries, we will implement appropriate protective measures based on GDPR.
11. Compliance with Laws and Regulations and Review
We comply with applicable Japanese and EU laws and other norms, and will periodically review and improve this policy as appropriate.
12. Contact Information
For inquiries, complaints, or requests regarding the handling of personal information or exercising rights, please contact:
Postal Code: 143-0001
6F Prologis Park Tokyo Ota, 1-3-6 Tokai, Ota-ku, Tokyo
TRUFFLE DONUT Corporation
Representative Director President: Takuya Furuta